FAQ

We’ve answered some common questions below to make your shopping experience with Mollorys clear and hassle-free.

Where is Mollorys located?

Mollorys operates from the United States. Our business address is:

129 Poplar St, Garden City, New York 11530, United States

Do you offer free shipping?

Yes, we provide free standard shipping on all orders within the United States.

How long does delivery take?

Orders are typically processed within 0–2 business days (Monday to Friday).

After processing, shipping usually takes 7–9 business days.

Estimated total delivery time: 7–11 business days.

Will I receive an order confirmation email?

Yes, once your order is placed successfully, you will receive a confirmation email with all the order details.

Do you provide tracking information?

Yes, tracking details will be sent to your email after your order has been shipped.

Tracking updates are generally available within 24–48 hours.

What is Mollorys’ return policy?

Detailed information about returns, eligibility, and timelines is available in our Return & Refund Policy section on the website. It explains the full return process and requirements.

How can I request a return?

To initiate a return, please contact our support team via email.Include your order number and reason for the return to help us process your request quickly.

Are all items eligible for return?

Some items may be marked as final sale and cannot be returned.

Any such conditions will be clearly mentioned on the product page before purchase.

Customer Support

If you need help or have any questions, feel free to reach out:

Address: 129 Poplar St, Garden City, New York 11530, United States

Phone: +1 320 766-1354

Email: support@mollorys.us

Our team is committed to providing timely and helpful support to ensure a smooth shopping experience.